For Sierra, from 🤫 hussh
How we would start.
Small, real and fast. A customer-side agent meeting an enterprise agent, working, in the first month. Then one pilot, then the standard, then the market.
The order
Handshake, pilot, build, go to market.
- First 30 days
Prototype the handshake
- A 🤫 Agent One representing a customer talks to a Sierra-style enterprise agent over open protocols (MCP and agent-to-agent), with receipts on the customer's side.
- We bring it working, so the first conversation is about a demo, not a deck.
- Months 1 to 3
One small, real pilot
- One consented flow, a support, billing or retention conversation, where both agents transact and every step is logged.
- The customer gets less friction and a fair outcome. The enterprise gets a clean, resolved interaction.
- Months 3 to 9
Build on open standards
- Agent-to-agent standards that respect consent on both sides: the enterprise's outcomes and the customer's ownership.
- Extend to voice, where both sides increasingly meet.
- Month 9 and on
Sell together, buy together
- Enterprises offer "bring your own 🤫 Agent One" as a higher-trust customer experience.
- Go to market together on open rails, a better deal for the customer and the brand at once.
The first step
One conversation, with a demo in hand.
We would love an hour with Sierra's team and Manish Sainani, our founder. We will bring a working agent-to-agent handshake that serves the customer and the brand at once, and leave with a pilot we can run together.
Trust first, then everything else