For Sierra, from 🤫 hussh
The customer's side of the conversation.
Sierra builds the agents enterprises use to serve their customers. We build the agent that represents the customer. Put the two together and support, billing and retention become a conversation between two capable agents, with consent and a receipt on the customer's side.
Why Sierra
You made the enterprise agent real.
Bret Taylor and Clay Bavor founded Sierra in 2023 and brought it out of stealth in February 2024. Its agents resolve customer conversations across chat, voice, email and more, and Sierra is paid on the outcomes they deliver. That is a bold way to price software, and it puts Sierra on the side of a resolved customer, at the moment that customer needs help most.
Today a customer meets those agents alone. Tomorrow they can arrive with their own 🤫 Private Agent One, an advocate that knows their history, carries their consent, and is ready to transact. Sierra gets cleaner resolutions. The customer gets a fair deal. Private, sovereign AI on both sides of the line.
Read on
Four short pages, written for you.
Their work
Agent OS, outcome-based pricing, the τ-bench research family and the people behind it, from Sierra's own writing.
Together
How 🤫 Private Agent One meets Sierra's agents on the customer's side, row by row, and what each side gets.
For the team
Why a customer with an agent makes yours resolve faster, where we would design together, and why we would be your customer too.
How we start
A working handshake prototype, then one consented pilot, then open standards and a shared go-to-market.
Two agents. One fair handshake.
We would love to build the customer's side of Sierra's conversations with you. We will bring a working prototype to the first meeting.